Don’t panic! Dealing with user queries at project go live
The first few weeks of project go live can feel chaotic and out of control. This happens even if you […]
Facing resistance? Involve users in decision making to increase support
One of the main reasons users resist change is that they feel it is being imposed on them. This increases […]
Why do I have 20 people on my project board!?
Why do I have 20 people on my project board!? Picture this scenario: you are about to start a project […]
Ineptitude – the reason why most business change fails
Ineptitude – the reason most changes fail I have been getting through the dark winter days by listening to the […]
Behavioural aspects of digital transformations
Behavioural aspects of digital transformations I read an interesting article recently which highlighted how human behaviour shapes digital transformations. It […]
Behavioural economics, nudge, and business change management
Behavioural economics, nudge, and business change management You may have heard the news that Richard Thaler has won this year’s […]
Making the decision to change
Making the decision to change One of the things I really love about being a business change enthusiast is the […]